McKinsey · Operations · Medium · Third-party cold storage · Voice-ready

PolarGate Cold-Chain Flow Recovery

PolarGate runs a 310,000-square-foot freezer warehouse in Newark. A frozen-food customer representing 36% of pallet volume is receiving 73% on-time outbound against a 95% SLA. Pick-to-dock time rose from 19 to 43 minutes while utilization reached 92%. The client has given 55 days; management needs a 100-day recovery plan without a new building.

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