What this workbook is for
McKinsey calls it PEI. Bain and BCG want the same muscle with different labels. Deloitte and EY-P will stay in STAR longer. The simulator is for the clock. This file is the bank.
Map every story to two signals. If a story only fits 'I worked hard', it is not a PEI story yet.
Write in this file or a notebook first. Expand the six strongest tomorrow. Then run one timed Deep Dive on the weakest story. A highlight reel dies on the third follow-up.
The four McKinsey signals
| Signal | What they hear | A story that works | A story that dies |
|---|---|---|---|
| Leadership | You moved a group when you did not have to | You changed the plan and people followed | You were 'team lead' on a slide |
| Personal impact | You changed one person's mind | A specific objection, a specific meeting | 'I am good with people' |
| Drive | You wanted a hard thing and paid for it | Months, not a weekend. A miss you owned | 'I am very passionate' |
| Growth / adaptive | You changed how you work after being wrong | The second system you built | A training certificate |
How firms differ
| Firm | What they call it | How it feels in the room |
|---|---|---|
| McKinsey | PEI — one dimension, deep | They stay on one story. Four follow-ups. They will not let you switch. |
| BCG | Fit / experience | Shorter. They still want a decision you owned, not a tour of your CV. |
| Bain | Experience interview + ACE | Warm tone. Same test. They listen for grit and whether the team would want you back. |
| Big 4 / strategy arms | Behavioral, often STAR | More prompts, less depth. Empty STAR still dies. Keep a number. |
Story bank: 12 slots
One sentence each tonight. Expand the six strongest tomorrow. The write-in pages at the back are for the six you keep.
- Changed someone's mind when they strongly disagreed
- Led without formal authority
- Led a team through an ambiguous problem
- Set an ambitious goal and missed it
- Developed someone who was struggling
- Failed and changed the system, not just your mood
- Delivered under an ugly constraint (time, budget, people)
- Ethical or values tension you actually felt
- Structured an ambiguous problem with incomplete data
- Grit over months, not a heroic weekend
- Influenced a commercial or pricing call
- Delivered an unwelcome recommendation and stayed in the relationship
If you are undergrad and 'client' feels fake, use a society, a lab, a store, a family business. The test is ownership, not letterhead.
STAR, compressed
- Situation: one breath. Place, clock, constraint.
- Task: the decision you owned. Not the team's KPI.
- Action: about 60% of the airtime. Meetings, objections, trade-offs. 'I', not 'we'.
- Result: a number, and what you would do again.
Write the action in three beats: the meeting, the objection, the move.
You also need two clocks of the same story. Ninety seconds for a coffee. Three minutes for PEI. If you cannot shrink it, you do not own it yet.
Worked story
Fictional. Steal the shape. Slot 1 — changed someone's mind.
Situation. London, summer 2025, a 40-store grocer. The CFO wanted to delist a private-label soup line. I had ten days and a messy contribution file. Task. I owned the keep-or-kill recommendation for that SKU, not 'helped with the analysis'. Action. Meeting: I put banner-level contribution on one page instead of a 22-tab workbook. Objection: commercial said the line was 'dead' because units were down 8%. Move: I showed the miss was mix, not demand — £1.8m of contribution sat in two banners they were about to cut. Result. The CFO kept the SKU. We killed a national promo that would have bought volume at a 90bp margin hit. If I did it again I would have brought commercial into the first working session, not the last.
Why it survives follow-ups: there is a meeting, an objection, a number, and a regret. The interviewer can ask 'what did you do next?' three times without you repeating the opening.
Follow-up ladder
They will ask 'what did you do?' three times. Pre-load:
- The next meeting
- The strongest objection
- The number or evidence that changed the decision
- What you would do differently, and why
If you cannot answer 4 without collapsing, the story is still a highlight reel.
Stories that die
- The team won. You cannot name your three moves.
- You were 'passionate' and stayed late. No decision.
- A training course, a certificate, a grade.
- You 'aligned stakeholders' with no named person and no objection.
- The result is 'it went well' or 'they were happy'.
- You switch stories when the follow-up gets hard.
42 prompts
Read one. If you do not have a story in 10 seconds, that slot is empty.
Leadership
- Tell me about a time you changed someone's mind when they strongly disagreed.
- Describe a time you led a team through an ambiguous problem.
- Tell me about a time you made an unpopular call and stuck with it.
- Give an example of leading without formal authority.
- Tell me about building a team from scratch.
- Describe a time you had to cut a workstream or a person from a plan.
- Tell me about aligning two groups that did not want to work together.
- Describe a time you owned the outcome after you delegated.
Personal impact
- Tell me about influencing a decision without authority.
- Describe a conflict on a team and how you resolved it.
- When did you simplify a messy problem for a senior audience?
- Tell me about a relationship that unlocked a result.
- Describe delivering an unwelcome recommendation.
- Give an example of coaching someone who was struggling.
- Tell me about selling an idea with incomplete data.
- Describe recovering a damaged working relationship.
Drive
- Tell me about an ambitious goal you missed.
- Describe grit over months, not a weekend.
- Tell me about delivering under an ugly constraint.
- Give an example of results orientation on a tight deadline.
- Describe operating under distress or a turnaround-like clock.
- Tell me about a time you raised the bar for a group.
- Describe keeping going after a public miss.
- Tell me about taking extra scope because it mattered.
Growth
- Tell me about learning a new domain in days, not months.
- Describe a failure that changed the system, not just your effort.
- Tell me about feedback that stung and what you changed.
- Describe being wrong in public and the second version of your work.
- Tell me about working across cultures or countries on a hard problem.
- Describe going deep on analysis and still telling a simple story.
- Tell me about the first time you had to manage up.
- Describe outgrowing a way of working that used to make you look good.
Firm flavour
- Tell me about influencing a pricing or commercial decision.
- Describe an operations problem you improved.
- Tell me about an ethical tension you did not dodge.
- Describe using data to change a plan already in motion.
- Tell me about delivering in a matrixed environment.
- Describe pushing back on a senior person.
- Tell me about owning an outcome that was at risk.
- Describe structuring an ambiguous client (or equivalent) problem.
- Tell me about sizing a bet with incomplete data.
- Describe a time you chose pragmatic over perfect, and were right.
Self-review rubric
Score 1–5. Anything under 4 gets rewritten.
| Check | 1 | 5 |
|---|---|---|
| Decision you owned is obvious in 20 seconds | Vague project | A call you made |
| 'I' vs 'we' | The team did it | You did three specific things |
| Number in the result | 'It went well' | A figure that would survive a challenge |
| Second layer ready | You repeat the first story | Meeting, objection, evidence |
| You would tell it to a partner at dinner | Performance | Colleague |
This week
- Tonight: fill 12 one-liners.
- Tomorrow: expand 6 into STAR on the worksheets.
- Wednesday: timed Deep Dive on the weakest story.
- Thursday: rewrite from the debrief.
- Friday: 90-second coffee version and 3-minute PEI version. Same story. Different clock.
Would I put this person in front of a client on Thursday? That is the only question.
Write-in worksheets
Six slots. If a line stays empty, the story is not ready.
Slot 1 — Changed someone's mind
Primary / secondary signal
One-liner
Situation (one breath)
Decision you owned
Meeting / objection / move
Result (a number)
What you would do again
Slot 2 — Led without formal authority
Primary / secondary signal
One-liner
Situation (one breath)
Decision you owned
Meeting / objection / move
Result (a number)
What you would do again
Slot 3 — Ambiguous problem
Primary / secondary signal
One-liner
Situation (one breath)
Decision you owned
Meeting / objection / move
Result (a number)
What you would do again
Slot 4 — Missed an ambitious goal
Primary / secondary signal
One-liner
Situation (one breath)
Decision you owned
Meeting / objection / move
Result (a number)
What you would do again
Slot 5 — Ugly constraint
Primary / secondary signal
One-liner
Situation (one breath)
Decision you owned
Meeting / objection / move
Result (a number)
What you would do again
Slot 6 — Unwelcome recommendation
Primary / secondary signal
One-liner
Situation (one breath)
Decision you owned
Meeting / objection / move
Result (a number)
What you would do again
CoachNed is independent practice. Not affiliated with McKinsey, BCG, Bain, or any firm named here. After the bank is full, run a timed PEI on coachned.com/behavioral.