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Case interview prep

Group Case Interviews: Give the Observer Something to Write Down

How assessors score a group case: one observer, two names, a behavior grid. A talk-time budget, a worked exhibit trap, and six moves that get written down.

UpdatedReviewed by Ned

The person deciding whether you pass a group case is not listening to the group. She has two names on her sheet, yours and one other, and a grid with five or six rows. Each time you speak she decides two things: is this worth writing down, and which row does it go in.

That is the whole exercise. Silence leaves rows blank, and a blank row cannot be scored up later however good your closing was. Talking over people fills the rows with the wrong evidence. Candidates who pass produce a modest number of attributable, classifiable moves, spread across the half hour, that a tired observer can file without effort.

Below: who still runs group exercises (fewer firms than the prep industry implies), how the scoring works, how much airtime you have, six moves that land in a row, and an exhibit trap to rehearse tonight.

Who still puts candidates in a room together

Group cases live mostly in Big Four early-careers processes and assessment centers, not in strategy-firm case rounds. Here is what the firms' own pages say as of September 2026. Your invitation outranks this table.

Firm and processWhat the firm's page saysGroup element?
Deloitte UK, Final Stage AssessmentA 30 to 40 minute discussion of a prepared topic plus a skills and motivation interview of about 50 minutes, in person for graduates (Deloitte UK)Not listed
PwC UK, virtual assessment centerA "virtual immersive assessment centre" scored against core skills and attributes; exercises not itemized (PwC UK)Not specified
KPMG UK, Launch PadIn-person half day of assessed and non-assessed activities, dated 17 November 2026 to 5 May 2027 (KPMG UK); a graduate profile on the site describes a group exercise, a written exercise, and an interview (KPMG profile)Yes, per KPMG's graduates
EY UK, Experience DayIn-person event with "a range of activities and exercises" before EY assessors (EY UK); EY Australia is explicit: a group activity with two to four other students on a fictional case with no single right answer (EY Australia)Yes
Bain, consulting rolesA digital assessment, then case interviews (Bain)Not on the page
Oliver WymanConversational and case interviews (Oliver Wyman)Not on the page
Roland BergerInterviews plus case studies (Roland Berger); recruiting is run by country (Roland Berger Q&A)Candidate reports in some offices; unconfirmed

Two things stand out. The Deloitte group exercise in older candidate accounts is not on Deloitte UK's current page. And the firms that do use groups describe them the way EY does: no single right answer, interest in how the group works. That is not modesty. It is the scoring sheet, described.

What the observer is doing with the pen

Assessment centers are a documented craft. The International Taskforce guidelines in the Journal of Management (2015) define the method as multiple trained assessors who observe and record behavior in simulations, classify it against the constructs being measured, and only then rate it. Assessor training calls this ORCE, observe, record, classify, evaluate: recording happens live, classifying afterward on a form listing behavioral indicators under each competency (South African assessment centre guidelines).

In the rooms I have sat in, each observer gets two candidates, sometimes three. She writes close to verbatim while you talk, because she cannot classify and listen at once. Afterward she tags each line to a row. A row with no tagged lines is "not observed," and in every integration meeting I have attended, not observed is treated as the bottom band. Nobody argues you up for what you might have said.

The rows vary by firm; the grids I have used converge on these:

RowPositive indicator she can tagNegative indicator she can also tag
StructuringNames the decision and the metric that settles itLists ideas with no decision to hang them on
Using dataReads an exhibit and says what it changesRepeats a number already on the table
CommunicatingTwo to four sentences, claim then supportTurns over a minute; restating own point
Working with othersBuilds on a named person's point; asks a quiet person a specific questionInterrupts; takes the marker unasked
Driving to an outcomeCalls the time; forces a recommendationOpens new threads in the last five minutes

Missing from the grid: "got the right answer." The group's answer is recorded once, for the group; your score is the tags next to your name. Evidence has to be attributable and classifiable: a subject (you), a verb the observer recognizes, and ideally a number or a name.

Your airtime is about 800 words

Take the common format: 30 minutes, five candidates, four exhibits. Three to five minutes of silent reading leaves about 25 minutes of talk, or five minutes each. At a conversational 140 words a minute, parity is about 700 words. Aim slightly above it, six minutes, and your entire scored performance is about 840 words in ten to twelve turns of 30 to 45 seconds. A short memo, delivered in pieces.

Share of 25 talking minutesMinutesWords at 140 a minuteHow it reads on the sheet
10 percent2.5350Rows left blank; "quiet" in the margin
20 percent (parity)5700Enough for every row if the moves are chosen
25 to 30 percent6 to 7.5840 to 1,050Active without dominating
40 percent and up10 or more1,400 or moreDominance noted; the collaboration row suffers

Those readings are my estimate, not a firm's rule. The bias underneath is better documented. A 2020 study in The Leadership Quarterly filmed 33 leaderless student groups, 256 participants, and timed every utterance in their ten-minute planning sessions. Speaking time correlated 0.67 with peer nominations for "emerged as a leader," the effect survived controls for intelligence and personality, and the authors put it at about 39 seconds of speech per additional nomination. Twenty-six participants never spoke. Those raters were peers, not trained assessors, and a grid exists to dampen exactly this. But a page with nothing on it does not get dampened into a pass.

The same paper cites Woolley and colleagues' 2010 finding that groups with more uneven speaking turns performed worse, which is the ceiling: the group one person ran produces a thinner answer, and that person gets the blame in the write-up. The target is a band, not a maximum. Your share, slightly above, spread across the session, never the most in the room by a wide margin.

Six moves that get written down

Each is short, attributable, and lands in a known row. Four of the six, at the right moments, is a strong sheet.

MoveWhenWhat it sounds likeRow it fills
Frame the decision and the metricMinutes 0 to 3"The board wants a close list. The test per club is whether it covers its own direct costs, not reported profit."Structuring
Propose the splitMinutes 3 to 5"Four exhibits, five of us. Dan and I take club economics, Priya membership, you two the leases. Back in six minutes."Driving to an outcome
Bring one number that changes somethingMinutes 8 to 15"Footnote two says head office is allocated equally and fixed. That flips two of the three closures."Using data
Pull in the quiet person with a specific askAfter minute 8"Priya, you had the membership trend. Does Marsh Lane's decline support a fix rather than a close?"Working with others
Challenge once, with data, then moveWhen the group chases the wrong metric"We are optimizing reported profit; the board cares about cash. Only Quayside has negative contribution. Can we test that before we lock the list?"Structuring, Working with others
Call the clock and force the recMinutes 20 to 23"Seven minutes left. Proposal: close Quayside, review Marsh Lane and Eastgate, flag head-office cost. Objections?"Driving to an outcome

The shape matters more than the words: a claim, a number or a name, an invitation. "We should probably look at costs" has nothing to attach to you and gets no tag; "I think we need to be structured here" is all subject and no content and lands in the wrong row.

Ned's rule. If the observer could not write your last contribution down in one line and file it under a competency, it did not happen. Speak in lines that file themselves: a claim, a number, a name.

A worked exhibit trap you can rehearse

An original pack of the kind group exercises favor. Harborline Fitness runs twelve gyms in one region; the board wants to know which of its three loss-making clubs to close. Exhibit two shows the four clubs under discussion, in millions of dollars a year. Footnote two: head-office costs of 4.8 million are allocated equally, 0.4 per club, and fixed for the medium term.

ClubRevenueDirect costsContributionAllocated head officeReported profit
Marsh Lane1.601.300.300.40-0.10
Quayside1.101.15-0.050.40-0.45
Eastgate2.001.750.250.40-0.15
Northfield2.401.700.700.400.30

The instinctive answer arrives inside eight minutes: close Marsh Lane, Quayside, and Eastgate, "saving" 0.10 plus 0.45 plus 0.15, or 0.70 million. Someone writes 0.7 on the board and the room relaxes.

The footnote flips it. Closing a club removes its revenue and direct costs, so what the company loses is the contribution line, not reported profit. Marsh Lane contributes 0.30, Eastgate 0.25, Quayside minus 0.05. Close all three and Harborline loses 0.50 million a year, while the 1.20 million of head office that sat on those clubs lands on the remaining nine and makes two more look loss-making next year. The swing between headline and reality is 1.20 million, exactly the allocated overhead of the closed clubs, an identity that holds in every allocated-cost exhibit you will meet.

Better: close Quayside only, put Marsh Lane and Eastgate under a fix-or-exit review, and tell the board that 4.8 million of head office on twelve clubs is the real problem. In the room, about 40 seconds:

"Before we lock the three, one check. Footnote two says head office is allocated equally and fixed, so closing a club only saves its direct costs. Marsh Lane and Eastgate cover theirs, by 0.3 and 0.25. Only Quayside does not. Closing all three costs about half a million of contribution a year and reallocates 1.2 million of overhead onto the other nine. I'd propose Quayside only and a review for the other two. Priya, does the membership trend support a fix at Marsh Lane?"

Count the tags: a data catch, a restated decision rule, a proposal, a named question. Four rows in 40 seconds, and the group's answer got better. The tone that scores is "one check," not "you are all wrong."

Scoring the same 30 minutes for two candidates

Two common profiles in the Harborline room, on the 1 to 4 scale most grids use. The scores are mine, not any firm's.

RowCandidate A: 11 minutes, 15 turnsCandidate B: 5.5 minutes, 7 turns
StructuringTwo-minute framework speech on revenue, cost, and "strategic fit." Score 3Named the test at minute four: covers direct costs or not. Score 3
Using dataSummed the reported losses to 0.7; missed the footnote. Score 2Caught the footnote; showed the 1.2 swing. Score 4
CommunicatingTurns averaged 45 seconds, three over a minute; restated own rec three times. Score 2Turns of 20 to 40 seconds, each a claim with support. Score 4
Working with othersTook the marker unasked; talked over Raj twice; asked nothing. Score 1Asked Priya for the trend; built on Raj's point by name. Score 4
Driving to an outcomeCalled the time; delivered the closing. Score 3Called the time at minute 20; offered a one-line synthesis and let A present it. Score 3
Total11 of 2018 of 20

A was not stupid, and the group's answer was right because B fixed it. A still scores 11 because his collaboration row is a 1 with two negative tags beside it, which is very hard to argue against in the integration meeting. A third profile: the candidate silent for fifteen minutes who then delivers a beautiful closing. That sheet reads 1, 1, 3, 1, 3. Nine. The closing was real; so were the blank rows.

On a video call (PwC UK's assessment center is virtual, as is EY's Experience Day for summer interns) the scoring is identical and attribution is harder, so make it easy: open turns with a name, swap interruptions for a raised hand and a four-word chat signal, and take the shared document early, narrating as you type.

Rehearse the moves this week

You cannot practice the social load of a group room alone, and CoachNed does not pretend otherwise; its cases are one interviewer and one candidate. What you can build alone is what makes the six moves possible: a private structure and a fast exhibit read, so that when your turn comes you have a number, not a feeling.

The assignment: one live voice case at /interview, reading your structure and synthesis scores in the debrief; ten exhibit reads at /drills/charts, saying aloud in one sentence what each chart changes about the recommendation; three 30-second synthesis reps at /drills/synthesis. That is the "bring one number" move and the "call the clock" move, drilled in isolation.

Practice

Synthesis drill

Close with a recommendation, evidence, a risk, and a next step — then get the debrief.

Start a drill

Then borrow humans. Give three classmates the Harborline table, make one the observer with the five-row grid and two names, run 20 minutes, rotate. The observer's notes will teach you more about your habits than any guide, including this one.

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Frequently asked questions

Do McKinsey, BCG, and Bain use group case interviews?

Not in their published processes. Bain's hiring page describes a digital assessment then case interviews, and neither McKinsey's nor BCG's public interview pages list a group exercise. Treat claims that MBB runs them as folklore unless your invitation says so.

How much should I talk in a group case interview?

Slightly more than your even share, never the most in the room by a wide margin. With five candidates and 25 minutes of discussion, about six minutes in ten to twelve short turns spread across the session.

Should I volunteer to be the scribe or timekeeper in a group exercise?

Timekeeper, yes: calling the clock is a scorable behavior. Scribe only if you keep speaking; a silent scribe fills no rows. On a video call, typing the shared recommendation while narrating it is the one form of scribing that helps.

What if the group reaches the wrong answer?

Challenge once, with a number, then move with the group. Observers score the challenge and how you handled the disagreement, not whether you won. Prosecuting for five minutes turns a positive tag in the data row into a negative one in the collaboration row.

Sources