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Case interview prep

Group Case Interviews: Give the Observer Something to Write Down

How assessors score a group case: one observer, two names, a behavior grid. A talk-time budget, a worked exhibit trap, and six moves that get written down.

UpdatedReviewed by Ned

The person deciding whether you pass a group case is not listening to the group. She has two names on her sheet, yours and one other, and a grid with five or six rows. Each time you speak she makes a small decision: is this worth writing down, and which row does it go in.

That is the whole exercise. Silence leaves rows blank, and a blank row cannot be scored up later no matter how good your closing was. Talking over people fills the rows with the wrong evidence. The candidates who pass produce a modest number of attributable, classifiable moves, spread across the half hour, that a tired observer can file without effort.

This guide covers who still runs group exercises (fewer firms than the prep industry implies), how the scoring works behind the clipboard, how much airtime you actually have, six moves that reliably land in a row, and an exhibit trap you can rehearse with a friend tonight.

Who still puts candidates in a room together

Group cases live mostly in Big Four early-careers processes and assessment centers, not in strategy-firm case rounds. Here is what the firms' own pages say as of September 2026. All of it changes without notice, so your invitation outranks this table.

Firm and processWhat the firm's page saysGroup element?
Deloitte UK, Final Stage AssessmentTwo exercises: a 30 to 40 minute discussion of a prepared topic and a skills and motivation interview of about 50 minutes, in person for graduates (Deloitte UK)Not listed
PwC UK, virtual assessment centerA "virtual immersive assessment centre" scored against core skills and attributes; exercises not itemized (PwC UK)Not specified
KPMG UK, Launch PadIn-person half day of assessed and non-assessed activities, dated 17 November 2026 to 5 May 2027 (KPMG UK); a graduate profile on the same site describes a group exercise, a written exercise, and an interview (KPMG profile)Yes, per KPMG's own graduates
EY UK, Experience DayIn-person event with "a range of activities and exercises" before EY assessors (EY UK); EY Australia spells it out: a group activity with two to four other students on a fictional case with no single right answer (EY Australia)Yes
Bain, consulting rolesA digital assessment, then case interviews (Bain)Not on the page
Oliver WymanConversational and case interviews (Oliver Wyman)Not on the page
Roland BergerInterviews plus case studies (Roland Berger), with recruiting run country by country (Roland Berger Q&A)Reported by candidates in some offices; not confirmed by the firm

Two things stand out. The Deloitte group exercise that older candidate accounts describe is not on Deloitte UK's current page. And the firms that do use groups describe them the way EY does: no single right answer, and the interest is in how the group works. That is not modesty. It is a description of the scoring sheet.

What the observer is doing with the pen

Assessment centers are a documented craft. The International Taskforce guidelines, published in the Journal of Management in 2015, define the method as multiple trained assessors who observe and record behavior during simulations, classify what they recorded against the constructs being measured, and only then rate it. Assessor training calls the sequence ORCE, observe, record, classify, evaluate, with recording done live and classifying done afterward on a form that lists behavioral indicators under each competency (South African assessment centre guidelines, 5th edition).

In the rooms I have sat in, that looks like this. Each observer gets two candidates, sometimes three. She writes close to verbatim while you talk, because she cannot classify and listen at once. Afterward she tags each line to a row. A row with no tagged lines is "not observed," and in every integration meeting I have attended, not observed is treated as the bottom band. Nobody argues you up on the basis of what you might have said.

The rows vary by firm, but the grids I have used converge on something like this:

RowPositive indicator she can tagNegative indicator she can also tag
StructuringNames the decision and the metric that settles itLists ideas with no decision to hang them on
Using dataReads an exhibit and states what it changesRepeats a number already on the table
CommunicatingTwo to four sentences, claim then supportTurns over a minute; restating own point
Working with othersBuilds on a named person's point; asks a quiet person a specific questionInterrupts; takes the marker unasked
Driving to an outcomeCalls the time; forces a recommendationOpens new threads in the last five minutes

Notice what is missing: "got the right answer." The group's answer is recorded once, for the group. Your score is the tags next to your name. Evidence has to be attributable and classifiable: a subject (you), a verb the observer recognizes, and ideally a number or a name.

Your airtime is about 800 words

Run the arithmetic on the common format: 30 minutes, five candidates, four exhibits. Most designs give three to five minutes of silent reading, leaving about 25 minutes of talk. Divided evenly, that is five minutes each. At a conversational 140 words a minute, parity is about 700 words. Aim a little above it, six minutes, and your entire scored performance is about 840 words, spread over ten to twelve turns of 30 to 45 seconds. A short memo, delivered in pieces.

Share of 25 talking minutesMinutesWords at 140 a minuteHow it reads on the sheet
10 percent2.5350Rows left blank; "quiet" in the margin
20 percent (parity)5700Enough for every row if the moves are chosen
25 to 30 percent6 to 7.5840 to 1,050Active without dominating
40 percent and up10 or more1,400 or moreDominance noted; the collaboration row suffers

Those readings are my estimate from the observer's chair, not a firm's rule. The research on the underlying bias is less ambiguous. A 2020 study in The Leadership Quarterly filmed 33 leaderless student groups of four to ten people, 256 participants in all, and timed every utterance in their ten-minute planning sessions. Speaking time correlated 0.67 with how many "emerged as a leader" nominations a person received from peers, the effect survived controls for measured intelligence and personality, and the authors put it at about 39 seconds of speech per additional nomination. Twenty-six participants never spoke at all. Those raters were fellow participants, not trained assessors, and a grid exists precisely to dampen the effect. But your observer is still a human with a page, and a page with nothing on it does not get dampened into a pass.

The same paper points to the ceiling: it cites Woolley and colleagues' 2010 collective-intelligence work, which found that groups with more uneven speaking turns performed worse across tasks. Observers know this from experience. The group that let one person run it produces a thinner answer, and the person who ran it gets the blame in the write-up. So the target is a band, not a maximum: your share, slightly above, spread across the session, never the most in the room by a wide margin.

Six moves that get written down

Each of these is short, attributable, and lands in a known row. You do not need all six; four, at the right moments, is a strong sheet.

MoveWhenWhat it sounds likeRow it fills
Frame the decision and the metricMinutes 0 to 3"The board wants a close list. The test for each club is whether it covers its own direct costs, not the reported profit line."Structuring
Propose the splitMinutes 3 to 5"Four exhibits, five of us. Dan and I take club economics, Priya takes membership, you two take the leases. Back together in six minutes."Driving to an outcome
Bring one number that changes somethingMinutes 8 to 15"Footnote two says head office is allocated equally and fixed. That flips two of the three closures. Here is the arithmetic."Using data
Pull in the quiet person with a specific askAfter minute 8"Priya, you had the membership trend. Does Marsh Lane's decline support a fix rather than a close?"Working with others
Challenge once, with data, then moveWhen the group chases the wrong metric"We are optimizing reported profit and the board cares about cash. Quayside is the only club with negative contribution. Can we test that before we lock the list?"Structuring, Working with others
Call the clock and force the recMinutes 20 to 23"Seven minutes left. Proposal: close Quayside, review Marsh Lane and Eastgate, flag head-office cost as the real problem. Objections?"Driving to an outcome

The phrasing matters less than the shape: a claim, a number or a name, an invitation. "We should probably look at costs" has no subject to attach to you and gets no tag. "I think we need to be structured here" is all subject and no content and gets tagged in the wrong row.

Ned's rule. If the observer could not write your last contribution down in one line and file it under a competency, it did not happen. Speak in lines that file themselves: a claim, a number, a name.

A worked exhibit trap you can rehearse

An original pack of the kind group exercises favor. Harborline Fitness runs twelve gyms in one region, and the board wants a recommendation on which of its three loss-making clubs to close. Exhibit two shows the four clubs under discussion, in millions of dollars a year. Footnote two says head-office costs of 4.8 million are allocated equally, 0.4 per club, and are fixed for the medium term.

ClubRevenueDirect costsContributionAllocated head officeReported profit
Marsh Lane1.601.300.300.40-0.10
Quayside1.101.15-0.050.40-0.45
Eastgate2.001.750.250.40-0.15
Northfield2.401.700.700.400.30

The instinctive group answer arrives inside eight minutes: close Marsh Lane, Quayside, and Eastgate, "saving" 0.10 plus 0.45 plus 0.15, or 0.70 million. Someone writes 0.7 on the board and the room relaxes.

The footnote flips it. Closing a club removes its revenue and its direct costs, so the company keeps or loses the contribution line, not the reported profit line. Marsh Lane contributes 0.30, Eastgate 0.25, Quayside minus 0.05. Close all three and Harborline loses 0.50 million a year of contribution, while the 1.20 million of head-office cost that sat on those clubs lands on the remaining nine and makes two more look loss-making next year. The swing between the group's headline and reality is 1.20 million, exactly the allocated overhead of the closed clubs. That identity holds in every allocated-cost exhibit you will ever see.

The better recommendation: close Quayside only, put Marsh Lane and Eastgate under a fix-or-exit review with a contribution target, and tell the board that a 4.8 million head office on twelve clubs is the actual problem. In the room it takes about 40 seconds:

"Before we lock the three, one check. Footnote two says head office is allocated equally and fixed, so closing a club only saves its direct costs. Marsh Lane and Eastgate cover theirs, by 0.3 and 0.25. Only Quayside does not. Closing all three costs us about half a million of contribution a year and reallocates 1.2 million of overhead onto the other nine. I'd propose Quayside only and a review for the other two. Priya, does the membership trend support a fix at Marsh Lane?"

Count the tags: a data catch (Using data), a restated decision rule (Structuring), a proposal (Driving to an outcome), a named question to a colleague (Working with others). Four rows, 40 seconds, and the group's answer got better. That is the exchange rate to aim for. The tone that scores is "one check," not "you are all wrong."

Scoring the same 30 minutes for two candidates

Here is how the sheet tends to come out for two common profiles in the Harborline room. Ratings are illustrative, on the 1 to 4 scale most grids use, and they are mine, not any firm's.

RowCandidate A: 11 minutes, 15 turnsCandidate B: 5.5 minutes, 7 turns
StructuringTwo-minute framework speech on revenue, cost, and "strategic fit." Score 3Named the test at minute four: covers direct costs or not. Score 3
Using dataSummed the three reported losses to 0.7; missed the footnote. Score 2Caught the footnote; showed the 1.2 swing. Score 4
CommunicatingTurns averaged 45 seconds, three over a minute; restated own rec three times. Score 2Turns of 20 to 40 seconds, each a claim with support. Score 4
Working with othersTook the marker unasked; talked over Raj twice; asked no questions. Score 1Asked Priya for the trend; built on Raj's lease point by name. Score 4
Driving to an outcomeCalled the time and delivered the closing. Score 3Called the time at minute 20; offered a one-line synthesis and let A present it. Score 3
Total11 of 2018 of 20

Candidate A was not stupid, and the group's final answer was right because B fixed it. A still scores 11 because his collaboration row is a 1 with two negative tags beside it, and a 1 in that row is very hard to argue against in the integration meeting. A third profile is worth naming: the candidate who says nothing for fifteen minutes and then delivers a beautiful closing. That sheet reads 1, 1, 3, 1, 3. Nine. The closing was real; so were the blank rows.

Virtual rooms change the mechanics

PwC UK runs its assessment center virtually and EY moves its Experience Day online for summer interns, so a fair share of group exercises now happen on a video call. The scoring does not change; three mechanics do. Attribution gets harder for the observer, so make it easy: open turns with a name ("Building on Raj's lease point") and close them by handing to a name. Unmute latency punishes the quick interjection, so replace the interrupt with a raised hand and a four-word signal in chat ("one check on footnote two"), then speak when called. And take the shared document early: on a call, the person typing the recommendation is visibly attributable, and narrating while you type is the one form of scribing that costs no speaking turns.

Rehearse the moves this week

You cannot practice the social load of a group room alone, and CoachNed does not pretend otherwise; its cases are one interviewer and one candidate. What you can build alone is what makes the six moves possible: a private structure and a fast read of an exhibit, so that when your turn comes you have a number rather than a feeling.

The assignment: run one live voice case at /interview and read your structure and synthesis scores in the debrief. Then do ten exhibit reads at /drills/charts, each time saying aloud in one sentence what the chart changes about the recommendation. Finish with three synthesis reps at /drills/synthesis, timed to 30 seconds. That is the "bring one number" move and the "call the clock" move, drilled in isolation.

Practice

Synthesis drill

Close with a recommendation, evidence, a risk, and a next step — then get the debrief.

Start a drill

Then borrow humans. Give three classmates the Harborline table, assign one to observe with the five-row grid above and two names, and run 20 minutes. Rotate. Have the person arguing for three closures push back, and deliver the correction in under 45 seconds without sounding pleased with yourself. The observer's notes will teach you more about your habits than any guide, including this one.

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Frequently asked questions

Do McKinsey, BCG, and Bain use group case interviews?

Not in their published processes. Bain's hiring page describes a digital assessment followed by case interviews, and neither McKinsey's nor BCG's public interview pages list a group exercise. Group cases are a Big Four and assessment-center format; treat any claim that MBB runs them as folklore unless your invitation says so.

How much should I talk in a group case interview?

Slightly more than your even share of the talking time, and never the most in the room by a wide margin. With five candidates and 25 minutes of discussion, that is about six minutes in ten to twelve short turns spread across the session, not one long speech.

Should I volunteer to be the scribe or timekeeper in a group exercise?

Take the timekeeper role if it is offered, because calling the clock is a scorable behavior. Take the marker only if you keep speaking; a silent scribe fills no rows. On a video call, typing the shared recommendation while narrating it is the one form of scribing that helps.

What if the group reaches the wrong answer?

Challenge once, with a number, then move with the group. Observers score your challenge and how you handled the disagreement, not whether you won it. Prosecuting the point for five minutes converts a positive tag in the data row into a negative one in the collaboration row.

Sources